The quote form prepares an email draft. RideSecure receives your quote details only after you send the email.
Who we are
This Privacy Policy explains how RideSecure Insurance Agency Corp. (“RideSecure”, “we”, “us”) handles personal information in connection with ridesecurecarcare.com and inquiries sent through its contact options. RideSecure is responsible for the personal information it receives and uses for its own agency activities.
Our main office is RideSecure Manila — Car City Garage Compound, Parañaque, Philippines, 1701. Direct privacy inquiries to sales@ridesecurecarcare.com, with “Privacy inquiry” in the subject, or call 0927 883 9797.
Information involved
The quote form asks for the following information:
- Contact details
- Your full name, email address, and mobile number.
- Vehicle and location details
- Your vehicle make and model, model year, and city or province.
- Insurance preference
- Whether you are asking about TNVS comprehensive, private comprehensive, or CTPL insurance.
If you email or call us, the information we receive also includes what you choose to say, your correspondence, and the contact information supplied by your email or telephone service.
When a browser requests this website or its fonts, the relevant server receives ordinary connection information, such as an IP address, request time, and browser or device information. Hosting and service providers may keep access or error logs according to their arrangements.
The initial quote form does not ask for identity-document copies, medical information, payment-card details, or passwords. Please do not include them in an initial inquiry. If an insurance application later requires additional information, its purpose and applicable requirements should be explained separately.
How the quote form works
The form processes what you type in your browser to prepare an email draft addressed to sales@ridesecurecarcare.com. It does not automatically submit a lead to a website database or send an email in the background. RideSecure receives the quote details only after you send the message through your email app.
Choosing “Open email request” passes the prepared draft to your email app. Your email provider may store drafts and sent messages under its own settings and privacy practices. Closing the quote dialog does not clear the fields. Browser autofill or session restoration may also remember entries; clear the fields and review your browser settings when using a shared device.
If you choose “Copy my request”, the site writes the prepared text to your device’s clipboard. It does not read your clipboard. Clipboard access and retention by other apps are controlled by your device and its settings.
Purposes and lawful grounds
We handle personal information only for a defined purpose and with an applicable lawful basis under Philippine law. Depending on the request, this may include:
- Answering an inquiry or preparing requested insurance options: taking steps you request before entering an insurance arrangement, where this ground applies.
- Communicating about requested next steps: responding to questions and carrying out an arrangement you have asked us to pursue.
- Necessary administration and security: legitimate interests in managing correspondence and protecting services, where those interests are not overridden by your rights.
- Applicable legal and regulatory duties: maintaining or disclosing information when a legal obligation requires it.
- Consent-dependent activities: obtaining separate, specific consent where consent is the required basis, including any optional marketing that requires it.
A quote inquiry is not blanket permission for unrelated marketing. This notice provides information; simply reading it or browsing the site does not constitute consent to every type of processing. The website does not make automated decisions about insurance eligibility or issue a policy.
Who may receive information
Relevant information may be handled by authorized RideSecure personnel and service providers needed to operate hosting, email, communications, and business support. Access should be limited to what is appropriate for their role and the stated purpose.
If you ask us to pursue a quotation or application, relevant information may need to be provided to a potential or selected insurer to assess or arrange the requested cover. An insurer may have its own responsibilities and privacy notice. Additional information, including sensitive personal information, requires an appropriate lawful basis and any further notice or consent required by law.
Information may also need to be shared with professional advisers, competent authorities, or other persons when required or lawfully permitted for a particular matter. An inquiry does not authorize unrestricted disclosure.
Retention
We retain personal information only for as long as it is needed for the declared purpose and applicable obligations. Relevant factors include whether an inquiry is still active, whether an insurance arrangement follows, required business or regulatory records, and the establishment or defense of legitimate claims.
A single retention period does not fit every type of correspondence or insurance record. You may ask us about the retention basis for information relating to you. Requests for deletion are subject to any lawful reason that requires continued retention. Copies in your email account or browser are governed by those services and your settings.
Security and overseas processing
RideSecure is responsible for applying reasonable organizational, physical, and technical safeguards appropriate to the personal information it handles and the risks involved. No website, email channel, or storage system can be guaranteed completely secure. Please avoid sending information that is unnecessary for your inquiry.
Service providers may operate in or process information from locations outside the Philippines. Where RideSecure arranges such processing, it remains responsible for meeting applicable privacy requirements and ensuring appropriate protection.
If you suspect misuse or an information-security incident involving your dealings with RideSecure, contact us using the details below so the concern can be assessed. Any notification or response obligations are governed by applicable law.
Your privacy rights
Subject to the conditions and exceptions in the Data Privacy Act of 2012 and applicable rules, you may have rights to:
- Be informed about the handling of your personal information.
- Request access to information relating to you and ask for inaccurate information to be corrected.
- Object to processing and, where the legal conditions are met, request erasure or blocking.
- Receive data in a portable form where the right to data portability applies.
- Withdraw consent where consent is the basis for processing, without undoing lawful processing that occurred before withdrawal.
- Pursue applicable remedies, including a complaint to the National Privacy Commission and compensation where provided by law.
These rights are not absolute. For example, a legal obligation or another applicable lawful ground may require certain records to be retained or processed. We may need proportionate information to verify your identity or authority before responding to a request.
Email sales@ridesecurecarcare.com with “Privacy rights request” and explain the information or action involved. You can also consult the National Privacy Commission’s information on data-subject rights and its complaint procedures.
Information about children
The website is intended for people seeking motor-insurance information and is not designed to solicit personal information from children. If information about a child is needed for a separate insurance matter, appropriate authority and applicable privacy requirements must be addressed for that matter.
If you believe a child’s information has been provided without appropriate authority, contact us so we can assess the concern.
Changes to this notice
We may update this notice to reflect changes in the website, service arrangements, or applicable requirements. The date at the top identifies the version displayed. An updated notice does not by itself authorize a new incompatible use of previously received information or replace any consent required by law.
For questions, contact sales@ridesecurecarcare.com, call 0927 883 9797, or write to RideSecure Manila — Car City Garage Compound, Parañaque, Philippines, 1701.
